Privacy Policy

1. Who we are

Results AI ("Results AI", "we", "us", "our") is operated from Saskatchewan, Canada. Our website is intheresults.com. We provide AI Engine Optimization audits and content services that help businesses appear in answers from AI assistants like ChatGPT, Perplexity, Gemini, Copilot, and Claude. Questions about this policy can be sent to our contact page or by phone at 306-313-5453.

2. What information we collect

We collect three categories of information:

• Information you give us directly — your name, email, company, phone number, and the message you send when you complete our contact form, book a demo, or sign up for an account.
• Information we collect automatically — basic technical data such as IP address, browser type, operating system, referring page, pages visited, and time spent on each page. This is collected through standard server logs and analytics scripts.
• Information about your business — when you become a customer, we collect business name, website URL, target prompts, target geography, and the audit data we generate about how your business appears in AI assistants. This is the data that powers your dashboard.

3. How we use it

We use the information to:

• Reply to your inquiries and deliver the services you've requested.
• Run the audits, generate reports, and surface recommendations inside your dashboard.
• Send service-related emails (audit completion, billing, account changes). You cannot unsubscribe from these while you have an active account.
• Send occasional marketing emails about new features or relevant industry updates. You can unsubscribe at any time using the link in any marketing email.
• Improve our platform, fix bugs, prevent abuse, and meet our legal obligations.

We do not sell your personal information to anyone. We do not share it with advertisers.

4. Cookies and tracking

We use a small number of first-party cookies to keep you logged in and to remember your preferences. We use Cloudflare for security, performance, and bot mitigation, which sets a cookie called __cf_bm that expires after 30 minutes. We may use privacy-respecting analytics to understand which pages are read most often. We do not use cross-site advertising trackers.

5. Where your data lives

Your data is stored on servers operated by DigitalOcean and DigitalOcean's managed Postgres service. Email is delivered through Cloudflare Email Routing and Google Workspace. Form submissions pass through Cloudflare Turnstile to verify they are not automated. These providers are bound by their own privacy commitments and data processing agreements.

6. How long we keep it

We keep contact form submissions for 24 months. We keep account data for as long as you have an active account, plus 12 months after cancellation in case you return. Audit history is retained for the life of the account so trends can be tracked. You can request deletion at any time by sending us a message through the contact page.

7. Your rights

If you live in Canada, the United States, the European Union, the United Kingdom, or anywhere with similar privacy laws, you have the right to:

• Ask what information we hold about you.
• Ask us to correct anything that is wrong.
• Ask us to delete your information (subject to our legal record-keeping obligations).
• Ask us to export your information in a portable format.
• Withdraw consent for marketing email at any time.
• File a complaint with the Office of the Privacy Commissioner of Canada or your local privacy regulator.

To exercise any of these rights, send a message through the contact page. We respond within 30 days.

8. Children

Results AI is a business-to-business product. We do not knowingly collect information from anyone under 16 years old. If you believe a child has submitted information through our site, send us a note through the contact page and we will delete it.

9. Security

We use HTTPS sitewide, encrypted connections to our database, hashed passwords, rate limiting on every public endpoint, and Cloudflare Turnstile to block automated abuse. No system is perfectly secure, so we cannot guarantee that information transmitted over the internet is fully protected. If we ever discover a breach involving your personal information, we will notify you and the relevant regulators within 72 hours.

10. Changes to this policy

We update this policy as the platform evolves. The "Last updated" date at the top of this page reflects the most recent change. Significant changes will be announced by email to active customers.

11. Contact

Questions about privacy or data: send a message through our contact page or call 306-313-5453.